0kbd FAQ – Frequently Asked Questions & Detailed Answers

To view all current promotions and offers from 0kbd, visit the "Rewards" section, where all active offers are clearly listed — welcome bonus, reload offers, cashback, free bets, and seasonal promotions. Each offer shows its expiry date, terms, and claiming instructions. New promotions generally go live once a week or ahead of major cricket and football tournaments. Special offers also run during key events such as Eid, the World Cup, or the IPL. When you're logged in, personalized offers may appear separately and won't always show on the general promotions page. Keep push notifications on so you're alerted the moment a new offer drops.

Yes, 0kbd offers betting on many sports, not just cricket. From the menu, go to the "Bet" section and you'll find a list of sports categories on the left — football, tennis, badminton, basketball, volleyball, hockey, and more. For football, markets are available across the English Premier League, La Liga, Bundesliga, Champions League, and local leagues in Bangladesh and India. Each match typically offers a range of markets — match result, handicap, total goals, both teams to score, and more. You can also place bets on live matches with real-time odds updates. For more details on any Sports Betting market, Bet View page.

After logging into your account, go to the dashboard and navigate to the "Betting History" or "Transaction History" section for all the details. Your betting history shows every match you've wagered on — the amount bet, the odds, the outcome, and how much you won or lost. The transaction history contains a complete record of all deposits and withdrawals, including dates and amounts. Typically, the last 90-day Records are available to view directly; if you need anything older than that, simply contact support and they'll retrieve it for you. You can also use the filter options to sort records by a specific date or sport.

0kbd's customer support team is available 24 hours a day, 7 days a week — whether it's 2 AM or 5 in the morning, help is always just a message away. You can reach us through:

Live Chat: Click the chat icon at the bottom right of the website — you'll typically get a response within 2–5 minutes.

Email: Email us at support@0kbd.click. Best for complex queries — you'll typically receive a detailed response within 24 hours.

WhatsApp/Messenger: Message us on the platform's support number — you can communicate in Bangla.

Have your account number or registered mobile number on hand before contacting support — it speeds up the resolution process.

If the app won't load or you're prompted to update, try the following steps:

1. Update the app: 0kbd's official download page (/download) and install the latest APK version. Older versions may not be compatible with the server.

2. Clear the cache: Go to your phone's Settings → Apps → 0kbd → Storage → Clear Cache, then reopen the app.

3. Check your internet connection: Check that your mobile data or Wi-Fi connection is working. If you're using a VPN, try turning it off and connecting again.

4. Reinstall: Uninstall the app, then download and reinstall it fresh.

If the issue persists, contact support via live chat and provide your device model and Android version.

Under 0kbd's policy, each individual may only One Account You may only hold one account — opening two accounts with the same mobile number, the same national ID, or the same device is strictly prohibited. However, if two different members of the same household register with completely separate details (different mobile numbers, different IDs), this is generally acceptable. That said, operating two accounts from the same IP address or device may trigger a system alert. If multiple accounts are detected, 0kbd reserves the right to close all associated accounts and forfeit any balances. If you're unsure about a family member's situation, it's always best to check with support first.